Air Conditioning Arlington Tx

TNS Mechanical Services, LLC

4840 Matlock Road Suite 140
Arlington, TX 76018

Air Conditioning Arlington Tx

At TNS Mechanical Services we continue to set the standard for quality customer care through honesty, integrity, and timely communications with our customers and our employees.

In this economically sensitive time, we are incorporating forward thinking solutions with the challenges of balancing your bottom line. We encourage our technicians to build a personal relationship with each client to better understand each customer’s individual needs.  After 25 years in this industry, we understand that there are no two identical situations, nor are there two identical solutions in this business.

We value each customer individually, and educate our technicians for multiple circumstances.   We value the customer/technician relationship and the level of trust that needs to be gained.  We understand that your home or business is your investment, and strive to build the relationship that is best for your situation.

We take any and all feedback to heart and depend on it to build that relationship.  We encourage our current or potential clients to contact us with questions or comments so we can build that relationship.

Integrity is not something that you should have to think about…nor consider doing…but something in the heart that is already done.
Doug Firebaugh

Integrity is doing the right thing, even if nobody is watching.
Jim Stoval

Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not.Oprah Winfrey

Mission Statement

We believe that by making Customer Satisfaction and Employee Loyalty our main priority our business and our client relationships will grow accordingly.

How we will measure this?

We Respond To Customer Cares And Concerns!

In an effort for us to earn your trust, we encourage our employees to build a personal relationship and educate themselves about each customers comfort needs. To measure this, we value customer feedback through our website, email, via phone, or just a comment to the technician, silence doesn’t always mean satisfaction. If you’re not happy with your service, we want to know about it. If you are happy about it, we want EVERYONE to know about it! We offer a 10% discount on your next service for referring us to your friends and family.

We Value our Employees

For us to retain loyal employees we are continually communicating with each employee individually about their career goals and needs.  We love to see our employees grow with us as a company.  We reward our employees not only with verbal feedback, but with monetary rewards and other creative ideas based on the employee. We realize that each employee is not going to know everything about every circumstance so; we encourage them to work as a team, to share knowledge and exchange ideas.

Our business has been built on Client/Technician relationships nurtured with education, a sense of pride, and a foundation of trust.

Trust men and they will be true to you; treat them greatly and they will show themselves great.
Ralph Waldo Emerson

Trust is the lubrication that makes it possible for organizations to work.
Warren G. Bennis

Air Conditioning Arlington Tx